New Residents

Welcome to Macleay Tower and Villas from the members of the Body Corporate Committee

This website has a lot of information that will help you to more quickly become a part of our community.

The Committee provide circulars from time to time to owners about various issues on which owners’ feedback is welcome. Communication is by email and we strongly encourage you to provide your email contact details to the Building Manager as this makes the process more efficient and cost effective.

Resident Register

It is important that there be an up-to-date record of all residents as the building has an emergency SMS system to all registered mobile numbers.
Resident Register forms are on the foyer counter table and can be slid under the office door or placed in the Manager’s mailbox. You can also download it by clicking here. You may include your next of kin or any special instructions, if you wish. We stress this information is only for your benefit and will be held in a confidential register.

Electricity Supply

To save residents money, Macleay has a bulk Electricity Supply Agreement allowing us to aggregate our usage to get the best deal. The electricity supply and billing is managed by RMS Energy Management on behalf of Macleay.  Please complete the RMS move in / move out form by clicking here.

Also, if you have a QLD Seniors card or Pension Card you may be eligible for an QLD Government electricity rebate. If you qualify please complete the Electricity Rebate Form and sent it to RMS Energy Management  at info@rmsenergy.com.au 

Water and Sewerage Supply

Contact Urban Utilities for water and sewerage services www.urbanutilities.com.au Macleay has a single boundary meter and the water usage costs are shared between apartments, based on lot entitlements, there are no individual apartment meters. Common property water usage such as the irrigation system, air conditioning, the pool and the fountain, form part of these shared water costs.

Internet / Phone

Macleay is not currently connected to the NBN for reasons only known to NBNCO.  But the good news is that TPG are providing high speed broadband services to our building via Fibre to the Building (FTTB) and Capti are providing very high speed broadband services via their hybrid fibre coaxial network, both of which are cheaper than typical NBN packages.  So current choices for Internet and Phone services include:

Bring a Pet

You may only keep a pet if you apply to the Body Corporate for approval. Approval is subject to compliance with By-Law 11 and any other condition that may be set by the Body Corporate . See the section on Pet Policy for full details.

Moving Day

All deliveries/removals must be made through the visitor car park entrance. Deliveries and moving times are Monday to Friday, between 9am and 4pm. No moving is allowed on weekends or public holidays. To avoid damage to our marble floors, at no time is the main entrance to be used for delivery of heavy items. No furniture or large items may be moved in or out without prior notice – please see the building manager to book a day/time and organise a lift ‘lock off’ key. There are protective curtains and carpet for the lift and a long roll of carpet to cover the foyer marble tiles to the northern doors. Our marble foyer floor is now fragile, so we ask that no furniture to be placed directly on the marble tiles. All protective gear must be installed and removed each day and stored in the room beside the foyer counter in the left rear cupboard – both doors are always unlocked. Lift No.1 (closest to the foyer counter) is the only lift made available for removals. This lift has a false roof panel which slides forward for larger items – please check that this is returned to original position when you have finished with the lift.

To Book a Lift for exclusive use download the Macleay T&V Lift Booking Form Here and submit it to the Building Manager or email to info@mymacleay.au